Privacy Policy

Last Updated: Aug 25, 2025

Introduction

At Tech First LLC, we specialize in nearshore staff augmentation services, connecting talented professionals with our clients across various industries. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.techfirst.io , apply for positions, or engage with our services as a client or candidate.

Information We Collect

Information from Job Candidates

Personal Details: Full name, contact information, address, nationality, work authorization status
Professional Information: Resume/CV, work history, educational background, certifications, skills assessments
Application Materials: Cover letters, portfolio samples, references, interview recordings (with consent)
Technical Assessments: Coding samples, technical test results, performance evaluations
Background Check Information: Employment verification, education verification (where legally permissible)
Communication Records: Email exchanges, interview notes, feedback from technical evaluations

Information from Clients

Business Contact Information: Company details, contact person information, billing addresses
Project Requirements: Technical specifications, team composition needs, project timelines
Contractual Information: Service agreements, statements of work, payment terms
Communication Records: Project discussions, performance feedback, service evaluations

Website Visitors

Technical Data: IP addresses, browser information, device type, pages visited, time spent on site
Contact Inquiries: Information submitted through contact forms, newsletter subscriptions
Cookies and Analytics: Usage patterns, referral sources, user behavior on our website

How We Use Your Information

For Job Candidates

Evaluate qualifications and fit for available positions
Conduct interviews and technical assessments
Perform background checks and reference verification (with consent)
Match candidates with appropriate client opportunities
Maintain candidate database for future opportunities
Provide career development resources and job alerts
Ensure compliance with employment laws and regulations

For Clients

Understand staffing needs and project requirements
Source and present qualified candidates
Facilitate the matching process between clients and professionals
Manage ongoing service delivery and performance monitoring
Process invoices and maintain business records
Provide reporting on service metrics and outcomes

General Business Operations

Improve our services and platform functionality
Conduct market research and business development
Ensure legal compliance and risk management
Maintain business records and financial reporting
Protect against fraud and security threats

Legal Basis for Processing

We process personal information based on:

Contractual Necessity: To fulfill staffing services and employment-related obligations
Legitimate Business Interests: For recruitment, business development, and service improvement
Legal Compliance: To meet employment law, tax, and regulatory requirements
Consent: When explicitly provided for specific purposes (e.g., marketing communications)

Information Sharing and Disclosure

With Clients

Candidate profiles, resumes, and assessment results for matching purposes
Professional references and work samples (with candidate consent)
Performance updates and project-related communications

With Service Providers

Background Check Companies: For employment and education verification
Assessment Platforms: For technical skills evaluation
Payroll Processors: For contractor payment management
Legal and Compliance Advisors: For regulatory compliance
IT Service Providers: For platform maintenance and data security

Legal and Business Requirements

Compliance with employment laws and tax obligations
Response to legal process, court orders, or regulatory requests
Business transfers, mergers, or acquisitions
Protection of our rights and prevention of fraud

We do not sell or rent personal information to third parties for marketing purposes.

Data Security and Retention

Security Measures

Encrypted data transmission and storage
Access controls and user authentication systems
Regular security audits and vulnerability assessments
Employee training on data protection practices
Secure disposal of physical and electronic records

Data Retention Periods

Active Candidates: Maintained while actively seeking opportunities
Candidate Pool: Up to 8 years for future opportunities (with consent)
Client Records: Duration of business relationship plus 7 years for legal compliance
Financial Records: As required by tax and accounting regulations
Communication Records: 7 years for business and legal purposes

Your Privacy Rights

For All Individuals

Access: Request information about data we hold about you
Correction: Request updates to inaccurate or incomplete information
Deletion: Request removal of your data (subject to legal retention requirements)
Restriction: Limit how we process your information
Objection: Object to processing based on legitimate interests
Portability: Receive your data in a portable format

For Job Candidates

Withdraw from our candidate database at any time
Request updates to your professional profile
Access feedback and assessment results
Control communication preferences for job alerts

To exercise these rights, contact us at [privacy email address].

International Data Processing

As a nearshore staffing company, we may process data across multiple countries to:

Serve clients in different geographic regions
Access global talent pools
Utilize cloud-based services and platforms
Comply with local employment laws

We ensure appropriate safeguards for international data transfers, including standard contractual clauses and adequacy decisions where applicable.

Cookies and Website Analytics

We use cookies and similar technologies for:

Essential website functionality and user authentication
Analytics to understand how visitors use our site
Remembering your preferences and login status
Improving our platform and user experience

You can manage cookie preferences through your browser settings.

Third-Party Integrations

Our platform may integrate with:

Job Boards: For candidate sourcing and posting opportunities
Assessment Tools: For technical and soft skills evaluation
Communication Platforms: For interviews and collaboration
Project Management Systems: For client service delivery
Professional Networks: For candidate research and outreach

Each integration operates under its own privacy policy.

Employment-Specific Considerations

Background Checks

Conducted only with explicit candidate consent
Limited to job-relevant information
Performed by certified third-party providers
Results shared only with authorized personnel and relevant clients

Reference Checks

Obtained with candidate permission
Professional references only
Information used solely for employment evaluation
Confidential feedback protected and securely stored

Compliance and Regulatory Framework

We comply with applicable employment and privacy laws, including:

Local employment and labor laws in our operating regions
Data protection regulations (GDPR, local privacy laws)
Anti-discrimination and equal opportunity requirements
Industry-specific compliance standards where applicable

Changes to This Privacy Policy

We review and update this Privacy Policy regularly to reflect changes in our practices or applicable laws. Material changes will be communicated through:

Email notification to active candidates and clients
Prominent notice on our website
Updated "Last Updated" date

Contact Us

General Business Inquiries: Tech First LLC
Email: Info@techfirst.io
Address: 463 Calle Ing. Fernando Calder, San Juan, PR 00918‍

For EU/EEA Residents: You have the right to lodge a complaint with your local data protection authority.