Help Center

Question 1

How do you ensure quality of talent?

Accepted Answer

Every candidate goes through a multi-step vetting process: Technical coding assessments, English proficiency tests, and Culture fit & collaboration interview.

Question 2

What types of roles can you help us fill?

Accepted Answer

We place specialists across the entire software lifecycle, from frontend, backend, and full-stack developers to QA engineers, data analysts, scrum masters, and product owners. Beyond development, we also cover critical IT roles such as: Networking Engineers, IT Help Desk & Support Specialists, Systems Administrators Cloud & Infrastructure, Engineers Cybersecurity Analysts, and Database Administrators (DBAs). Whether you're building a product team or strengthening your IT operations, we can scale to your needs with the right mix of talent.

Question 3

What are the cost savings?

Accepted Answer

On average, clients save 30–50% vs U.S. rates, while still getting senior-level talent and reliable delivery. The best part? Savings don't come from cutting corners, they come from smart hiring in emerging markets.

Question 4

What about time zone alignment?

Accepted Answer

All our engineers work within 0–3 hours of U.S. time zones. That means your stand-ups, sprint reviews, and urgent fixes happen in real time, without the overnight delays common in offshore models.

Question 5

Can we start with a single placement?

Accepted Answer

Absolutely. Many of our clients start with one developer and scale as their needs grow. There's no minimum volume.

Question 6

How do you handle client communication?

Accepted Answer

We never get between you and your clients. All client-facing communication stays 100% with your team. Behind the scenes, we keep everything running smoothly so you can deliver confidently.

Question 7

What is your matching process?

Accepted Answer

We start with a discovery call, then handle sourcing, screening, technical assessment, English testing, and culture fit interviews. You only meet candidates that are already pre-vetted and aligned.

Question 8

Can we use our own contracts and branding?

Accepted Answer

Yes. You maintain your contracts, your brand, your client materials. We adapt to your processes and provide white-label support content you can brand and share in proposals.

Question 9

How fast can you place developers?

Accepted Answer

On average, we can introduce qualified candidates within 1–2 weeks and have a developer start in as little as 3–4 weeks, depending on role complexity.

Question 10

How does your white-label solution work?

Accepted Answer

We act as your backend partner, handling recruiting, HR, payroll, and compliance, while you retain full client ownership and branding.

Question 11

Do you place only technical talent?

Accepted Answer

Primarily yes, but we also support adjacent roles like product managers, project coordinators, and other functions that keep delivery on track.

Question 12

Replacement if candidate is poor fit?

Accepted Answer

We offer a replacement guarantee. If someone isn't the right fit during the initial period, we quickly replace them with another qualified professional at no additional cost.

Question 13

How is quality ensured?

Accepted Answer

Every candidate goes through a 3-step vetting process: 1. Technical assessments in their core skillset. 2. English and communication evaluation. 3. Culture and collaboration fit interview. We don't stop at hiring; we also monitor performance after placement to ensure long-term success.

Question 14

Is nearshoring just about saving money?

Accepted Answer

No, while cost savings are significant, the real advantage is faster delivery, real-time collaboration, and access to highly skilled LATAM engineers.

Question 15

How are your services priced?

Accepted Answer

Pricing is based on the developer's salary + a transparent service margin. The exact cost depends on role, seniority, country, and engagement length.

Question 16

How much can we save by hiring through Tech First?

Accepted Answer

Clients typically save 20–40% compared to U.S. salaries, without sacrificing quality or productivity.

Question 17

Do you stay involved after placement?

Accepted Answer

Yes, we provide ongoing support, performance check-ins, and issue resolution throughout the engagement.

Question 18

How does nearshoring compare to offshore in Asia or Eastern Europe?

Accepted Answer

Nearshoring provides real-time collaboration, cultural alignment, and faster delivery — eliminating the overnight lag common with far-shore models.

Question 19

How close are your engineers' working hours to U.S. teams?

Accepted Answer

All professionals work within 0–3 hours of U.S. time zones, ensuring real-time collaboration for standups, sprint planning, and bug fixes.

Question 20

Can we scale up or down easily?

Accepted Answer

Yes, our model is flexible. You can scale up when projects grow or scale down if priorities shift.

Question 21

How does onboarding work?

Accepted Answer

We help with setup (tools, environments, access), run a smooth 2–4 week integration, and assign an account manager for ongoing alignment.